Our clients ask some of the best questions and we are here to help support you!
If you are having specific medical concerns or questions, please don’t hesitate to schedule a one-on-one appointment with a Nourish Doctor!
Nourish Connections Membership Q&A
Can I be a member if I live outside of San Diego, California?
Is this membership only for patients of Nourish Medical Center or Flourish Family Medicine or can anyone sign up?
We welcome anyone to join us at Nourish Connections! Invite a friend or family member to also join, even if they are new to naturopathic medicine. And if you are already a patient, Nourish Connections is a great way to stay motivated and connected between one-on-one visits with your doctor.
What is the benefit of continuing my membership month to month?
One of the greatest benefits is that you will have continued access to our library of webinar and workshops. So if you missed any of them or want to revisit a prior talk, you have this information at your fingertips.
Can I schedule a one-on-one appointment with Dr. Gordon or Dr. Stewart?
Yes! Dr. Gordon will be flying to San Diego once monthly for our Nourish Connections workshops. For Nourish Connections members and their children, she will be offering limited available appointments during the workshop weekends. Be sure to schedule in advance to reserve your spot for a one-on-one appointment with Dr. Gordon.
Dr. Stewart is currently accepting new patients through Nourish Medical Center. If you are interested in establishing care with Dr. Stewart or any of the amazing providers at Nourish, request an appointment by clicking HERE.
Can I cancel my membership?
Online Nourish Programs Q&A
If I already purchased a course and want to buy another, where do I do that?
You can simply go back to NourishPrograms.com and click on the individual course you want to purchase.
If I purchase one course and decide I love it so much I want the complete all-access bundle, will I get a discount on my purchase?
Yes! After your initial purchase of a single course and you want to upgrade to the complete all-access bundle, we will give you the chance to upgrade your purchase at a discount. Look out for an email 6 days after your purchase for your offer. If you want to upgrade sooner, send us an email and we will get you all set up!
What is your refund policy?
We care more about adding value to your life than adding money to our bank account. Our priority is that our programs make a difference for you and your family. If you are not satisfied within 30 days of purchase, please contact us and we will refund your money.
How do I change my password?
Once you are logged in, you can change your password by clicking the “My Account” menu tab and go to “Profile Details” where you can update your user settings.
Now that I’m finished with the course, can I make a 1-1 appointment with Dr. Stewart or a Nourish Program’s Doctor?
Absolutely! We are here to support you and your family. Visit our website for Nourish Medical Center and send us a message requesting more information for an appointment at our medical center in San Diego County, or for a virtual appointment for patients outside our area. Remember to let them know you purchased a Nourish Programs course! www.nourishmedicalcenter.com/
When should I contact my doctor?
Any time you have any doubts, always contact your healthcare provider. Nourish Programs are for educational purposes only to support the care plan you have established with your current doctor or healthcare provider.
Supplement Store Link and Q&A
How do I create an account and where do I order supplements you recommend?
We have chosen Fullscript as our online supplement store. Fullscript will provide not only our favorite recommended supplements, but also an entire catalog of high grade professional quality products you are welcome to browse through. Create an account here.
NOTE: If you purchased the all access bundle, please allow up to a week for your account to be created and 15% discount to be applied.
Why has Nourish Programs chosen Fullscript as their online store?
We use it with our patients so we now want to offer access to our store to you too. We get the best outcomes when we stick with professional grade companies that care about quality control measures and customer satisfaction. Fullscript goes above and beyond to ensure good quality control measures. That means your fish oil will never be stored or sitting out in a truck in the direct sunlight turning rancid. Yuck!
Is there a safe way to shop on Amazon for products?
Yes! Amazon is amazing for almost all your shopping needs. However, as a warning… we have no influence over quality control especially temperature control. For example, you do NOT want your fish oils sitting out in boxes in direct sunlight. This will change your healthy antioxidant rich oil to a rancid pro oxidative formula. This is harmful and therefore important to avoid. Medicines like homeopathics are not as affected by climate change so those can safely be purchased via Amazon. But all fish oils, probiotics, herbal supplements should be purchased by trusted companies like Fullscript. We have also had patients purchase products from Amazon that are mislabeled and have been tampered with. We can’t be sure what’s in the product is truly coming from the manufacturer, therefore, it is not worth the risk when it comes to medicines.
How do I refill supplements?
Click on the link here to log in and easily refill!
Is there an auto-shipment feature on Fullscript I can use?
Yes! You can easily set up auto shipments which has been a lifesaver for many moms. Many moms do this during cold and flu season so they never run out of immune support during the sickest times of the year. You can adjust your subscription or cancel at any time.
I already have a Fullscript account set up with another provider. Do I need to create another account?
Fullscript has become a leading online store for health providers since it’s such a trusted company. If you already have an account, you can use the same login info and toggle back and forth between your two accounts to keep things organized. Have any questions about this process? Contact Fullscript directly at 1-866-807-3828. They are available to help you.
I'm having trouble creating a Fullscript account or logging back in for refills. What do I do?
Contact Fullscript directly at 1-866-807-3828. They are available to help you..
Can I return the supplement?
Fullscript will allow for returns if products are unopened or cause any type of negative impact such as allergies. Contact Fullscript at 1-866-807-3828 to settle all returns directly with them.
What if a recommended product is on backorder?
Favorite products are popular which is why we encourage purchasing well before you may actually need it to avoid issues of having to wait. If you want to know when a certain supplement will be available please call Fullscript directly at 1-866-807-3828.
What is Fullscripts shipping policies?
Shipping is free on all orders over $50. This includes, standard shipping which is 4-7 business days. You are eligible to upgrade to priority shipping, which is 1-3 business days, for a reduced price of $4.95. If your order is less than $50 total, then standard shipping is $8.75 and priority shipping is $11.95.
If you place your order before 3pm EST, your products will be shipped out that same day. Please keep in mind that if you are using a P.O. Box, shipping time varies. Please contact Fullscript directly for this
information at 1-866-807-3828.
Does Fullscript ship internationally?
For now, shipping is only available in the United States. For our international clients, we unfortunately don’t have an option to ship internationally at this time.